Why do stores leave this feature out?

The real question is what are you going to do when your store achieves success. Your prices and products are driving lots of traffic and repeat business. Your phone is ringing off the hook. You spend all day answering the same 12 questions about products, shipping and taxes.

That's why we developed our own Customer Service Engine. The CSE integrates nicely with OSC allowing one or more service reps to quickly and effectively answer customer questions. Each issue in the CSE is tracked. Answers can be predefined and quickly customized to suit the customer.

Contact us at to learn more about our proprietary Customer Service Engine.